FAQs
• What is an add-on video?
An add-on video is one that a team or athlete is able to purchase based on footage that has already been purchased by someone else. When covering a team/player we do our best to capture every highlight of that particular team. However, we can not guarantee that your add-on video includes everything that the original purchaser’s does.
• How long does it take to receive my mixtape?
We work our hardest to have all mixes out within 14 days of a tournaments completion.
We carefully craft each piece of art!
*All mixtapes are produced in the order that they were purchased.
• Do I get to choose my own music for the mixtape?
Yes, please let us know when ordering.
• My athlete/team didn’t play well; can I get a refund?
Unfortunately, we do not offer refunds if your athlete or team did not perform up to your expectations. However, in lieu of the video you ordered, we are able to create a different edit — of another athlete, of a team instead of an individual, or an individual instead of a team — from the footage purchased.